Comments on: WordPress Blog Web Hosting – WPWebHost http://www.namenexus.net/wordpress-web-hosting-wpwebhost/ Ultimate Guide to Web Hosting Wed, 21 Jul 2010 16:41:42 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Webmaster http://www.namenexus.net/wordpress-web-hosting-wpwebhost/comment-page-1/#comment-2393 Webmaster Mon, 19 Oct 2009 14:10:50 +0000 http://www.namenexus.net/?p=93#comment-2393 Hello Saghim, That's sad to hear. I am not sure (nor do I think you should be) you are unlucky, to me actually they responded in a reasonable time frame (with exception to Weekends, i notice they are slower to answer during the weekends), perhaps my questions were not that critical or urgent so I didn't pay much of attention, but as I said it was reasonable (usually within 1-1/2 hours). I am sorry to hear you are frustrated, I know it is hard to find a good solid company now days and I hope you will find the right one for you. If you find one, please pass by and drop us a comment letting us know about your experience with your new hosting company. Thank you. Hello Saghim,
That’s sad to hear. I am not sure (nor do I think you should be) you are unlucky, to me actually they responded in a reasonable time frame (with exception to Weekends, i notice they are slower to answer during the weekends), perhaps my questions were not that critical or urgent so I didn’t pay much of attention, but as I said it was reasonable (usually within 1-1/2 hours).

I am sorry to hear you are frustrated, I know it is hard to find a good solid company now days and I hope you will find the right one for you. If you find one, please pass by and drop us a comment letting us know about your experience with your new hosting company.

Thank you.

]]> By: saghim http://www.namenexus.net/wordpress-web-hosting-wpwebhost/comment-page-1/#comment-2283 saghim Thu, 30 Jul 2009 15:38:08 +0000 http://www.namenexus.net/?p=93#comment-2283 I decided to go with WPWebhost because of some of the great reviews I read online. But I have to say I'm very much disappointed. First of all I might not be a tech guru but I work in a technical industry...so it's not as though I don't have a clue. But I have to say their customer service sucks! I think I dealt mainly with the service in Far East, I think Malaysia. I asked two or three very simple questions just to get started and the ticket got moved around between three to four people and it took about a month and it's still not resolved. Then they closed the ticket on me! Maybe I've just been unlucky. But I'm really frustrated and I'll be looking for another hosting company. I decided to go with WPWebhost because of some of the great reviews I read online. But I have to say I’m very much disappointed. First of all I might not be a tech guru but I work in a technical industry…so it’s not as though I don’t have a clue. But I have to say their customer service sucks! I think I dealt mainly with the service in Far East, I think Malaysia. I asked two or three very simple questions just to get started and the ticket got moved around between three to four people and it took about a month and it’s still not resolved. Then they closed the ticket on me! Maybe I’ve just been unlucky. But I’m really frustrated and I’ll be looking for another hosting company.

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